IT Support Downloads

For IT support downloads, we know our stuff

We’ve put together a compendium of research and resources about the IT market over the years. From GDPR to IT business cases, our IT support downloads range from short e-Books to whitepapers. To us, we’re keen to make sure you get the most out of our knowledge.

How to use this resource

As a result of this section, you’ll be able to understand which leading IT and communications insights will best fit the needs of your business or organisation. To get started, click below to see some of the research we’ve been able to put together over the years. In addition, we invite you to contact Venom IT to tailor fit the right solution for your needs. After all, we can talk about it here because we’re able to do it for you in real life as well.

Tap into Venom’s knowledge of the industry.

GDPR BASICS

Making the Business Case for a Cloud Contact Centre

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Case Study
Creating a dynamic and fast cloud server across multiple sites for John Bradshaw and Son LTD
John Bradshaw & Son Ltd is a removal company based in the UK. Operating since 1884, it’s the parent company of both Britannia Bradshaw and Bradshaw Co

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Case Study
Introducing TES to their first Cloud infrastructure that increased productivity and reduced costs.
As a result of its 1997 founding and 2005 incorporation, Technical and Event Services (TES) specialises in hiring technical equipment for events throu

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Case Study
Delivering a robust data security and protection solution that was paramount for Future Directions.
Future Directions carry out a multitude of important operations which sees them working with vulnerable people. Therefore, data security and data prot

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Case Study
Delivering the high-level support and IT infrastructure Harrison Ince deserved.
In short, Harrison Ince Architects was unhappy with their existing IT provider. The reasons, as it turns out, were many: Firstly, the provider couldn’

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Case Study
Delivering a modern and dynamic Cloud Infrastructure for Ashley Helme that has seen incredible growth.
Ashley Helme approaches Venom IT seeking a better IT solutions provider as they felt that they had outgrown their existing IT solution provider. Ashle

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Case Study
A new and dynamic partnership to evolve Slater Heelis’s Citrix Solution.
Slater Heelis was using a 3rd party IT provider to assist with the maintenance of their in-house Citrix environment. They began having issues when the

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Case Study
A dynamic Cloud solution to update and evolve Crest Medical’s IT infrastructure.
First, Crest Medical has several existing PCs and servers that were at risk of failing: therefore, they were in need of upgrading. This is because if

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Customer Testimonials

The Perfect Solution

“Venom IT provided us with the perfect solution for our Business. The migration of our SAP operating system was handled expertly, and we are delighted with the benefits of switching to the Cloud.”
A breath of fresh air!

“After years of poor service from our previous managed service provider, Dealing with Venom IT has been like a breath of fresh air, their service levels and reactive nature has been second to none. Since Venom IT came on board we have had a more coherent and strategic approach to our IT needs.”
Quick & Effective

“We are very happy with Venom IT’s service, every time we’ve contacted them, we’ve had a very prompt response, even out of hours and issues have been dealt with quickly and effectively.”
Very Effective Partner!

“Our former IT issues have been resolved by Venom and we now receive a great service from a local and very effective partner.”
First Class!

“Venom IT are simply first class; for many years we have used them for system support, hardware and software. We wouldn’t hesitate to recommend the whole team at Venom IT to other Businesses, large and small.”
I would happily recommend them to any company looking to outsource their IT.

“We have been using Venom IT as our IT provider for the last 18 months and they are absolutely brilliant. Not only are all tickets fixed quickly but they always go above and beyond helping on things which are not even related to them. I would happily recommend them to any company looking to outsource their IT and they are very cost effective.”
The team at Venom IT did a fantastic job

“Venom IT undertook a full upgrade of our IT and phone infrastructure in 2019 and 2020. The work included, amongst other things, new network cabling, the installation of new computer hardware and the migration of our phone system to VOIP. In conjunction with this, Venom IT also upgraded our email system, greatly increased our internet upload and download speeds and introduced much more robust security measures including cloud storage.”

The Perfect Solution
“Venom IT provided us with the perfect solution for our Business. The migration of our SAP operating system was handled expertly, and we are delighted with the benefits of switching to the Cloud.”
A breath of fresh air!
“After years of poor service from our previous managed service provider, Dealing with Venom IT has been like a breath of fresh air, their service levels and reactive nature has been second to none. Since Venom IT came on board we have had a more coherent and strategic approach to our IT needs.”
Quick & Effective
“We are very happy with Venom IT’s service, every time we’ve contacted them, we’ve had a very prompt response, even out of hours and issues have been dealt with quickly and effectively.”
Very Effective Partner!
“Our former IT issues have been resolved by Venom and we now receive a great service from a local and very effective partner.”
First Class!
“Venom IT are simply first class; for many years we have used them for system support, hardware and software. We wouldn’t hesitate to recommend the whole team at Venom IT to other Businesses, large and small.”
I would happily recommend them to any company looking to outsource their IT.
“We have been using Venom IT as our IT provider for the last 18 months and they are absolutely brilliant. Not only are all tickets fixed quickly but they always go above and beyond helping on things which are not even related to them. I would happily recommend them to any company looking to outsource their IT and they are very cost effective.”
The team at Venom IT did a fantastic job
“Venom IT undertook a full upgrade of our IT and phone infrastructure in 2019 and 2020. The work included, amongst other things, new network cabling, the installation of new computer hardware and the migration of our phone system to VOIP. In conjunction with this, Venom IT also upgraded our email system, greatly increased our internet upload and download speeds and introduced much more robust security measures including cloud storage.”