Building our IT knowledge and expertise
When the two were young their father, Bob, would be very much into technology. In fact, he built PC’s from scratch and took them to computer fairs to find and learn about new components to upgrade his own PC. Steve would get his technological hand-downs from his father, and Becki would get hand-downs from Steve. Becki to this day remembers her first PC – an Amstrad MegaPC. She proudly says is still her favourite computer of all time.
Becki started working from the early age of 14 with her mother, Cath. While Steve was already working in the IT sector. Steve had a small PC building side business – Becki would even skip school to help him. From there, Becki starts working at the same IT firm as Steve. First, answering the phone and logging tickets until finally saying she wants to start fixing the tickets and issues herself.
The siblings at the time worked for a company that were reluctant to change. In turn, it led to clients that outgrew their IT offerings and start abandoning the company. After receiving years of fantastic service from Steve and Becki, unlike from the rest of the business, the clients that left encouraged the pair to start their own company in which ultimately led to Venom IT and securing their first client.
IT knowledge with origins in a garage
Venom all began in Becki and Steve’s fathers’ garage, with just 2 servers in the attic. Above all, they had the IT knowledge to make a difference for their clients. But how did they get from that to being leaders of the cloud and cyber security world?
Beyond
SECURE AND WIDELY ACCESSIBLE EMAIL SOLUTION
From their garage, Steve and Becki started with just one product, a virtual spam filtering solution. This took them down the path of the early days of cloud email services. And later, adding Exchange to the solutions offered. At this point, email on a mobile phone was unheard of and revolutionary.
The Birth
OF THE HOSTED DESKTOP
One of Becki and Steve’s clients approach them with a problem. Ultimately, they want to have a virtual machine but are reluctant to pay for the costly hardware. Becki and Steve put their heads together and find a solution to fulfil the request. They could build the server themselves in their home and provide access to the client via the internet. In turn, this gives the client a virtual machine(s) and eliminating the full cost of purchasing the hardware.
They invest in a couple of servers to host in their loft and would failsafe over to one another creating a successful backup and recovery solution. After successfully solving this problem the client quickly spread the word about Venom and creates such a buzz that it drew a huge demand for the service. Not many other companies knew the world of cloud hosting at that point, either. Thus forcing many of them to adapt in order to keep up with Venom.
Expansion
TO AN ADVANCED DATA CENTRE
With the extra demand on the new technology, Becki and Steve realised their client’s data were quickly outgrowing server capacity and performance in the loft and that they had to think big and quickly! They were also concerned about the potential impact the new demand could have on the performance of their client’s service. With their clients and their data being Becki and Steve’s top priority, they took action and leased new servers in a secure and modern data center, the very same ones they still use to this day.
Customer
LED INNOVATION
Venom has continued to grow and evolve over the last 11 years and now has multiple data centres across the UK. Becki and Steve found themselves in an extraordinary journey and wanted to keep all the principles and values they hold dear to and their inspiration gained from their father. To keep being at the forefront of cloud technology, improve and evolve their cloud solutions Venom let their clients be the inspiration and drive that evolution, not their competitors. Being courageous and determined to find solutions to even the most overwhelming of problems, all to succeed in providing their clients with the very best IT solution so that their clients can accomplish their goals and aspirations.
From here Venom has grown naturally, keeping the values of the clients to heart. Instead of putting the client in boxes, the boxes are moulded around the client. Most companies apply restrictions on the solution that rarely fit the customer’s or business’s needs. Instead, Venom builds the solution around the customer making sure they get what they need without overpaying for things they don’t need.
As a client lead company, Becki and Steve see their clients as partners rather than consumers, this is because Venom benefits just as much from them as they do from their solutions. Venom quickly learns from new and ever-changing problems that our clients present to us. This puts Venom in a very unique position, being able to build innovative and dynamic solutions perfectly suited to each of our clients. Our success comes down to simply listening and learning and growing with our clients.
Tech Savvy
TECH SAVVY TEAM
There’s a level of inspiration Venom IT gains from the clients. But it’s a keen and growing force and that’s coming from its Technical Specialists team. Their mission is simple, to deliver the absolute best to Venom’s clients through self-development, learning and teaching each other and of our partners. This is important since one of the founding values and priorities for Venom is to keep a watchful eye on the world of tech and to be able to deliver the very latest technical solutions to our clients. To deliver is only the beginning, our engineers will have the constant challenge of learning new solutions inside and out as quickly as possible in which they do extraordinarily well.
Standing out
STANDING OUT
You might wonder what the difference is between Venom IT knowledge and all the other cloud and cyber security providers out there. In fact, it’s not just one thing. Venom IT strives to be at forefront of technology solutions and likes to prove itself so. Venom is accredited by the highly regarded International Organization for Standardization (ISO), with multiple certificates and accreditations that many cloud solutions companies just don’t have such as ISO 9001, 20017 & 20018.
This, in turn, galvanises Venom’s dedication to keeping the client’s data safe and secure. Especially from cyber threats, in addition to complying with the stringent GDPR and DPA laws and regulations.
Speaking of GDPR and DPA laws, Venom also has its own in-house Data Protection Officer who is always on-hand to offer our clients guidance and advice. Moreover, Venom has already achieved the ISO accreditations and certificates. Accordingly, any storing of data in our data centres removes many of the regulatory burdens away from our clients.
Finally, Venom thrives on being a tech leader. As a result, we give talks and lectures on our discoveries at numerous IT tech events and digital platforms.
Our Clients
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First Class!
“Venom IT are simply first class; for many years we have used them for system support, hardware and software. We wouldn’t hesitate to recommend the whole team at Venom IT to other Businesses, large and small.”
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Very Effective Partner!
“Our former IT issues have been resolved by Venom and we now receive a great service from a local and very effective partner.”
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Quick & Effective
“We are very happy with Venom IT’s service, every time we’ve contacted them, we’ve had a very prompt response, even out of hours and issues have been dealt with quickly and effectively.”
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A breath of fresh air!
“After years of poor service from our previous managed service provider, Dealing with Venom IT has been like a breath of fresh air, their service levels and reactive nature has been second to none. Since Venom IT came on board we have had a more coherent and strategic approach to our IT needs.”
Get in Touch Today
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