Award-winning IT support for modern businesses across the UK
Help ensure your business continuity, productivity and growth stays at the top of your priority list. Venom IT are experts in IT support in Manchester and across the UK, with our award-winning, dedicated and friendly support technicians on hand to look after your business IT needs, 24/7.
When your computers run smoothly, your business runs smoothly. As an accredited IT support provider, we make sure that happens with a range of modern and secure IT services, ready for whenever you need us. With any-time business-critical support, we’ll get you back on track quickly and effectively when things go wrong.
We understand your IT needs, no matter the size.
Whether you’re a small business facing a specific challenge or a large company navigating complex IT demands, we can help. Our award-winning IT support services are trusted by businesses small and large – we pride ourselves on providing custom solutions that meet individual needs.
Just like our clients, every business is different. Some may just need a reliable for occasional IT issues, an we’re here to help. However, if you’re looking for ongoing support to maintain your existing system and ensure smooth operation during regular business hours, we can help there too. We’ll work diligently to keep your technology running like clockwork.
We know IT problems don’t always follow a sociable schedule, which is why we offer 24/7 business-critical support to be there for you whenever you need us.
No matter what type of support you need with your IT, Venom IT are here to help you succeed.
Custom IT Support Services.
Some typical solutions that Venom IT offer for a medium business might include:
- Break-fix/disaster recovery support
- 24/7 business-critical responsive service
- 2-hour SLAs, even in the event of cyber-attacks
- Onsite support for minor-level servicing requirements
- Customer service with trusted expertise
- Friendly and responsive technical support
- Proactive monitoring and maintenance of your system
- Out of hours maintenance to ensure devices remain secure
- Remote monitoring software to reinforce best practice
- Cloud computing backups
- Cyber security and antivirus support
- Help with remote working
- Support with Microsoft 365 suite, including emails
- Recovery following a cyber attack.
-
ISO 9001
The international certification of quality assurance. ISO 9001lists several organisational systems and practical measures that need to be in place and an annual audit by an external certification body is required.
-
ISO 27001
The international standard for information security management. Additionally, it lists 118 procedures and controls that need to be in place and adhered to.
-
ISO 27017
In short, the international code of practice for cloud providers.
-
ISO 27018
-
G-Cloud 12
-
CYBER ESSENTIALS
-
NHS Data Security & Protection Toolkit
-
CISP
Frequently Asked Questions
-
What is IT Support and why should I consider it?
We recognise that IT can present issues that affect your real-world needs. For instance:
- Do you have the technical know-how to deal with IT hassles?
- Would you know what to do with a cybersecurity problem?
Our IT specialists do and they are on standby to talk you through any problems you might experience with your IT installations and networks.
Trying to fix things yourself or find the right contractor can often mean the cost of downtime far outweighing the cost of the small monthly fee you pay towards your package.
Our Clients
-
The Perfect Solution
“Venom IT provided us with the perfect solution for our Business. The migration of our SAP operating system was handled expertly, and we are delighted with the benefits of switching to the Cloud.”
-
A breath of fresh air!
“After years of poor service from our previous managed service provider, Dealing with Venom IT has been like a breath of fresh air, their service levels and reactive nature has been second to none. Since Venom IT came on board we have had a more coherent and strategic approach to our IT needs.”
-
Quick & Effective
“We are very happy with Venom IT’s service, every time we’ve contacted them, we’ve had a very prompt response, even out of hours and issues have been dealt with quickly and effectively.”
-
Very Effective Partner!
“Our former IT issues have been resolved by Venom and we now receive a great service from a local and very effective partner.”
-
First Class!
“Venom IT are simply first class; for many years we have used them for system support, hardware and software. We wouldn’t hesitate to recommend the whole team at Venom IT to other Businesses, large and small.”
-
The team at Venom IT did a fantastic job
“Venom IT undertook a full upgrade of our IT and phone infrastructure in 2019 and 2020. The work included, amongst other things, new network cabling, the installation of new computer hardware and the migration of our phone system to VOIP. In conjunction with this, Venom IT also upgraded our email system, greatly increased our internet upload and download speeds and introduced much more robust security measures including cloud storage.”
-
I would happily recommend them to any company looking to outsource their IT.
“We have been using Venom IT as our IT provider for the last 18 months and they are absolutely brilliant. Not only are all tickets fixed quickly but they always go above and beyond helping on things which are not even related to them. I would happily recommend them to any company looking to outsource their IT and they are very cost effective.”
Get in touch today
Support 0161 358 1060
Sales 0330 202 0220
Partnerships & Accreditations
