Venom IT Case Study: Harrison Ince Architects

Harrison Ince Architects specialise in building design for residential and commercial properties as well as bars, restaurants, and hotels. Since forming in 1989, they’ve ultimately built up a strong working reputation. Today, Harrison Ince Architects is recognised as an award-winning architect together with being a creative firm. Moreover, the firm has numerous design awards as a result of their work.

Case Studies

The Problem

In short, Harrison Ince Architects was unhappy with their existing IT provider. The reasons, as it turns out, were many:

- Firstly, the provider couldn’t provide them with the level of service they would need;
- Secondly, IT issues tend to remain without a solution for weeks;
- Ultimately that would negatively affect their business productivity.

What they need:

In addition, Harrison Ince Architects need a reliable managed services provider who could deliver round the clock support. As a result, they contacted Venom IT.

The Solution

After assessing and discussing the requirements, Venom IT first provides Harrison Ince with a series of recommendations. In short, the aim is to set out exactly what is necessary.

Soon after the audit had taken place, Harrison Ince then decides to move to a new office. To help with the move, Venom IT next puts a plan in place to migrate all of the IT systems to the new site.

The Outcome

Working out of hours and efficiently, Venom IT effectively enabled a seamless migration of IT systems to their new office.

Quick & Effective

“We are very happy with Venom IT’s service, every time we’ve contacted them, we’ve had a very prompt response, even out of hours and issues have been dealt with quickly and effectively.”

Quick & Effective
“We are very happy with Venom IT’s service, every time we’ve contacted them, we’ve had a very prompt response, even out of hours and issues have been dealt with quickly and effectively.”